We Accept Visa & Mastercard, Paypal, Personal Checks (items do not ship until check clears), and Money Orders.

Our 100% Satisfaction Guarantee Policy - We stand behind each item we sell. If you are not satisfied (for any reason!) return the product within 15 days, in new condition, and in the undamaged original box and we will replace or exchange the item, or we will refund you for the amount you paid for the product ...your choice! (Shipping cost not included). Some exlusions apply.

Merchandise returned after 10 days from delivery is subject to a restocking fee of 15%-25%. Returns will not be accepted after 10 days unless special prior arrangements have been made.

Refunds and Exchanges exclude shipping and handling charges.

If you received a wrong item or a product that is defective, please contact us to provide for Delivery Pick up for refund, replacement or exchange of merchandise.

Western and English saddles are returnable under special conditions. Please inquire about our terms.



We will gladly ship Internationally, please contact us for a shipping rate! Saddles and other large items can only ship to the US and Canada.

US Shipping Rates:

0 to 10.00 $4.95

10.01 to 25.00 $6.95

25.01 to 50.00 $7.95

50.01 to 100.00 $9.95

100.01 to 150.00 $11.95

150.01 to 200.99 $13.95

201.00 to 249.99 $6.95

250.00 to 300.99 $19.95

301.00 up $24.95

Please check each product you purchase to check the shipping delay time. Some products do not reside in our Ohio warehouse and have a longer lead time before shipment. The item on your order with the longest lead time will determine the number of days before your package leaves our warehouse. A tracking number is sent at the time of shipment so you will know when to expect your package. We are located in Millersburg, Ohio. USA.

We use UPS or US Postal Service to deliver your package based on your location. Average order delivery time is 7-10 days.



Saddles & other F.O.B items may have an added shipping & handling fee added in and may be subject to additional charges. Please contact ahead of purchase for details.

ATTENTION INTERNATIONAL BUYERS: A seperate invoice will be sent prior to shipment of your order with additional shipping charges. These are actual charges and do not include any handling fees, taxes, or duties.

FOR RUSH ORDERS: Please contact us prior to ordering. Not all items are in stock at the time of order placement.

Expedited shipping charges will be quoted prior to shipping. Please check for availability. We ship UPS or US Postal Mail for USA deliveries and as appropriate for International Deliveries. We treat International Orders on an individual basis regarding shipping.

** Please note:** We reserve the right to adjust, up or down, the shipping charges on orders outside the USA. We will always e-mail you with the correct shipping charges for your approval before we charge your credit card.

International customers: Rates do not include Duties, Taxes or VAT(Value Added Tax) charges. Duties and taxes at destination will be billed to the receiver. Out of Country Shipping and Overnight Shipments will be charged based on weight and location and will be provided by quote. Contact us for pricing & information.

You must report any claims for damage or missing items directly to the delivery carrier. It is the carrier's responsibility for merchandise damaged in shipping. They will notify us in order to reship damaged items.

Credits and Refunds will be issued within 10-14 days from receipt of returned merchandise. Once a week shipping and receiving inspects returned item(s) the paperwork is then processed and transferred to accounting. Accounting applies credits and issues refunds once a week.

Sales Tax will be added for residents of Ohio only. (Required by law).

We welcome all inquiries, and look forward to a long and friendly relationship.

DISCLAIMER ABOUT PRODUCTS The Equine Closet MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE PRODUCTS OFFERED FOR SALE ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, PetsUnited, LLC. DISCLAIMS ALL WARRANTIES, EXPRESS AND IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE EQUINE CLOSET WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE PURCHASE OR USE OF PRODUCTS OFFERED FOR SALE ON THIS SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES. SOME STATES MAY LIMIT THE ABILITY OF VENDORS TO DISCLAIM IMPLIED WARRANTIES; THEREFORE THE LANGUAGE OF THIS PARAGRAPH MAY NOT APPLY TO YOU